THIS IS SERVICE DESIGN THINKING
- Centro de Información y Documentación
- 5 oct 2017
- 1 Min. de lectura
741.6047/S81
Marc Stickdorn
New Jersey: John Wiley & Sons , 2011
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Disponible en:
Chacarilla Javier Prado
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CONTENIDO: What is service design? -- Who are these service designers? -- How does service design work? -- What are the tools of service design? -- Applied service design -- Deep service design thinking -- Appendix.
